Child safety

If you're in danger now

• Call the police on 10111.
• Call Childline South Africa on 116. It's free, any time, day or night.
• Tell an adult you trust.

How Flippo keeps swaps and sales safe

• Hand items over at a Flippo Point: Rosebank Mall, Sandton City or Menlyn Park. Never at home, never alone somewhere quiet.
• Chat stays in Flippo. Phone numbers, social handles, emails and payment details are blocked before they're sent.
• Money waits in escrow until the item's Tag is scanned. Nobody needs to pay you outside Flippo.
• Under-18s have a linked guardian who approves big purchases and payouts.
• Every photo on a listing is checked by a person before it goes live.

Report it

Use Report in any chat, on a profile or on a listing. You can block someone at the same time. You get a reference, and a Flippo moderator reviews every report.

Report anyone who asks for photos of you, wants to meet away from a Flippo Point, asks for money outside the app, or makes you feel uncomfortable.

What happens next

• Moderators can warn someone, remove messages or pause an account for 7 days.
• Accounts that put children at risk are closed.
• When a child may be in danger, we tell the authorities as the law requires, and keep the records they need.

For guardians

You see every swap and sale, what was spent and who it was with, plus how many messages, blocked messages and reports each chat has. You don't see the messages themselves. Moderators read the chats that are reported.