How Flippo works
Six steps from a photo to money in your wallet. Then the fees, the returns promise and the questions we get most.
Fees from 1 Nov 2026
A sale, start to finish
- List it
Shoot it in the Flippo camera and set a price. Listing is free.
- Someone buys
They pay by card or wallet. Under 18, a parent may need to say yes first.
- Flippo holds the money
It sits in escrow. Nobody is paid yet.
- Hand it over
At a Flippo Point or a courier locker. Never at home.
- Buyer confirms
The Tag is scanned, or they tap Item received. 48 hours to report a problem.
- Money lands in the seller's wallet
The price minus 10%. Withdraw to a bank for free.
Fees
- Listing
- Free
- Selling
- 10% of the price, only when it sells
- Expert check
- R 30Optional, on eligible items: sneakers, consoles, headphones
- Delivery
- From R 60 by courierFree at a Flippo Point
- Withdraw to bank
- Free
Returns
Not as described? You get your money back. The seller pays the return.
Report it within 48 hours of confirming. Flippo finance checks the listing photos against the handover and decides. Your money stays held until then.
Questions
Who can use Flippo?
Anyone aged 13 to 19 in South Africa. Under 18, you link a parent who approves bigger buys and every payout. At 18 and 19 you verify your ID before you cash out.
What does my parent see?
Every sale, swap and what you spent, plus who it was with, and the reviews you write and get. Not your messages. Moderators only read a chat if someone reports it.
How do swaps work?
Both items go through the same hold. If one side adds money, it's paid through Flippo and held like a sale. Each side confirms what they got.
Where do I hand over?
At a Flippo Point (Rosebank Mall, Sandton City, Menlyn Park) or a courier locker near you. Flippo never shows your address, only your suburb.
When do I get paid?
The moment the buyer confirms, or when the Tag is scanned at a Flippo Point. It lands in your wallet. Withdraw to a bank any time, free.
Can I pay someone outside Flippo?
No. Chat blocks phone numbers, bank details and links before they send. Anyone asking is breaking the rules. Report them from the chat.
What is an Expert check?
For R 30, a Flippo expert checks a sneaker, console or pair of headphones before it goes live. Items that pass carry the Expert-checked chip.
How do reviews work?
Only someone who finished an order or swap with you can leave one, once. Reviews are checked for unkind words before they show.
Still stuck?
Write to us. A person answers, 08:00 to 20:00, every day.
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